Tri-Tronics customer service...the best! [Archive] - RetrieverTraining.Net - the RTF

: Tri-Tronics customer service...the best!

12-27-2006, 11:30 AM
Got a pro control RL transmitter and two receivers for my birthday/Christmas and had one of the receivers attached to a train rite stand using it with a retrieve-r-trainer. Yesterday, after a launch, two cracks developed in the side of the receiver. I call this morning, 5 minutes on the phone giving the serial number and a new receiver is in the mail to me today....

Everything I had been told about the Customer service and the company is true. Maybe a little more pricey, but with service like this it is worth every cent. I'm sure the other companies make quality products, but with CS like this I'm sold for sure. :)