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hollypoint
11-26-2012, 04:21 PM
So when the Avatar was 6 months old I thought about pet insurance. I checked the threads here on the subject and decided to get a catastrophic policy in case he needed a brain transplant or something. I selected Embrace cause they offerd one and it sounded like a good deal.

Two years later, I realized that between stitches for a cut pad and tests for a chronic condition I had met the conditions for the policy. I went back and gathered all the paperwork and sent a mountain of it in all at once, some of the claims where older than the 90 days Embrace allows but I sent them in anyway.

Long story short: they did exactly what the said they would do to the penny, and they did it quickly and cheerfully and even accepted the claim older than 90 days. I just got my renewal notice and, just as advertised, did not get cancelled or a rate increase.

Mark me as one satisfied customer.

David Maddox
11-26-2012, 09:07 PM
I've had exactly the same experience with Embrace. Awesome customer Service!!!

hotel4dogs
11-27-2012, 08:19 AM
Another VERY satisfied customer here

JusticeDog
11-27-2012, 04:26 PM
I am going to check them out.