What percentage of these are directly relative to your care? It seems like the patient has a lot to do with these; cause and effect is not 100% due to your care. They may be below the national average but what about the local average? You're still in business, so you inflate your rates to cover the deadbeats. Why don't you charge the correct amounts and go after the deadbeats? Why should I pay for four procedures when I've only had one? If I had my vet do the same procedure on my dog it would be 10% of what you charge. Granted, facilities and malpractice account for a lot of the difference but 10 times?

