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    Easiest way

    Hi there Broken Gunz,

    Easiest way to get a hold of us is always to call, or email support@bumperboy.com and call our number at 1-800-729-3822 ext 233 if you need help with Support. We can man the...
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    Hi there BrokenGunz, I apologize but I'm not...

    Hi there BrokenGunz,

    I apologize but I'm not sure I understand this. Are you having an issue with your 4 year old bumpers that aren't holding up anymore? Do you have pictures you could send to our...
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    Hi there Chad, Unfortunately, I was out of the...

    Hi there Chad,

    Unfortunately, I was out of the office myself until today with a perforated ulcer that left me unavailable for a few days. I know that I did have Reed call you as I had my emails...
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    Hi Fetchemup, According to our receiving log...

    Hi Fetchemup,

    According to our receiving log at the warehouse, the (2) 12 shooters you sent in were received as of August 14th, 2012. They may have been delivered earlier to our other warehouse,...
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    Thank you all for your responses. The double...

    Thank you all for your responses.

    The double fire issue that you're having, Rooster, is never caused by the electronics, but we will rest assured get to you as we have a technician on the phone...
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    Hi Rooster, Sounds like you have a loose...

    Hi Rooster,

    Sounds like you have a loose connection in your wiring harness. Are you available tomorrow? I will try to give you a call and help you with this issue you're having.
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    We will charge the card(s) a day or so before...

    We will charge the card(s) a day or so before they ship out. Enough time that if we find an error on the card, we can contact everyone to make sure that they have time to respond to us. We are...
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    Hi Jana, I called, left a message. I have put...

    Hi Jana,

    I called, left a message. I have put 2 on hold for you right now, and I will try again tonight before I'm out of the office. I should be able to get those out to you before Christmas.
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    Hi Everyone, Just to clear up the confusion...

    Hi Everyone,

    Just to clear up the confusion here. I am calling people back for a number of reasons:

    1. I want to make sure that we still have the correct contact information. We realize that...
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    Hi Jeff, As always, we are honoring that, and...

    Hi Jeff,

    As always, we are honoring that, and I am going down the list, but the list is extensive, and we're trying to get as many as possible. That being said, I can only make so many calls in a...
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    Hi Tim, We are shipping the new electronics...

    Hi Tim,

    We are shipping the new electronics with new units now. We sent out the units with old electronics at the time (as the new ones weren't ready) so you wouldn't have had to wait 6 months...
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    Hawx Electronics beginning to ship Now

    Hello everyone,

    My apologies if I haven't been present lately, but we've been very hectic here with the finalizing of all the electronics. I will explain a few things briefly:

    1. The new...
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    Hi Jason, While I love that movie, I do mean...

    Hi Jason,

    While I love that movie, I do mean the actual meaning of TPS report, which is in reference to a testing procedure specifications measure, which you seem to know about.

    The first...
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    Hello everyone, My apologies for not reporting...

    Hello everyone,

    My apologies for not reporting earlier, I'm sure a lot of you have questions, but it has been quite hectic. I do try to make sure I give everyone the best information possible,...
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    Hi there everyone, The batteries differ...

    Hi there everyone,

    The batteries differ depending on if it's for your Transmitter (handheld) or your Receiver (unit on the machine).

    For the Transmitter, it's just a 9 volt battery. You can...
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    Hi Dixidog, As with any product line, when...

    Hi Dixidog,

    As with any product line, when something ages over time, upgrades become available. Just like a cell phone from 10 years ago that doesn't have the capabilities of a cell phone now,...
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    Hi Jeff, As always I appreciate the...

    Hi Jeff,

    As always I appreciate the constructive criticism. I had sent out those units, and do apologize vehemently if you did not receive them. I will put the paperwork in this morning to do...
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    Hi Jason, Absolutely, the offer still stands...

    Hi Jason,

    Absolutely, the offer still stands as it has for a while now, and we will absolutely take a look at your electronics for you! Please feel free to send them in, or give me a call at our...
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    Hello again everyone, Our store perhaps will...

    Hello again everyone,

    Our store perhaps will be down for the remainder of the day, but our site should be back up and working! Also, I can be reached at any and all of the following emails:


    ...
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    Hello everyone, I apologize as our website has...

    Hello everyone,

    I apologize as our website has been down for the past couple of days, though the store itself is still up if people need to get there, you can follow the link I'll provide below. ...
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    Bumper Boy Website and Hawx Products

    Dear Customers,

    Regarding our website, we do apologize that it is down, but our server was re-set by the hosts of the website, and this is why it has been down. We do apologize for any...
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    Hello everyone, The first units are still set...

    Hello everyone,

    The first units are still set to start going out next week. I have seen some of the units here in the office. I have tested some of the units myself, including the Auto Run...
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    Hello everyone, The field testing is near...

    Hello everyone,

    The field testing is near completion. The first 100 units will be shipping out in 2-3 weeks, with the next 800 units shipping out a week afterward. This is the best new numbers...
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    Hi there Ian, It isn't that we wouldn't see a...

    Hi there Ian,

    It isn't that we wouldn't see a need for a 6 shooter, and if I start to see the kind of interest in them that I'm seeing on this site, it's definitely something that I can go higher...
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    Hey Pheasant to meet you, I have sent you a PM...

    Hey Pheasant to meet you,

    I have sent you a PM in regards to this, as I'm curious in what your set up is. We here are always looking to encourage new styles of training and understand the...
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