I am curious to hear other's feedback on this issue, but a friend of mine from my Pheasants Forever chapter put a deposit down a few months back on a pup from a repeat breeding of a 1 year old dog he currently owns. The dog is doing very well in training and is the best dog he has owned to date. His deposit (nonrefundable of course) was on a black male, but he was the second or third in line for a black male.
The litter was born today, 9 pups total and very healthy, mom is also doing well, but only one black male was available. I have no issue with this, afterall, we cannot control how many pups are born, what gender or color they are, etc!! My problem is that the breeder is simply trying to PUSH him into one of the chocolate males, or even a black female, both of which are not what my friend wants. Nonrefundable deposits are OK with me, I understand that by taking a puppy off the market and committing to it, that a breeder loses other opportunities to sell that dog and also get some monetary compensation for the kennel business. I just dont understand trying to push someone onto a puppy that isn't what they wanted.
Taking deposits is tricky in my opinion, there is always that risk of not producing what the customer wanted. It is especially tough when there is a specific litter a customer is intersted in, and what they wanted is not produced. Trying to move that customer to another litter is not always accepted by the customer and creates a tough conversation/disagreement.
Has anyone else experienced this? Am I wrong to think nonrefundable is unfair if the dog a customer specifically wanted since day 1 is not produced? I have never personally had this happen, I care more about what number pick I have rather than gender or color, but everyone has their own preferences and goals when they are purchasing their dog.