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Thread: Upset with Tritronics

  1. #1
    Senior Member Wayne Nutt's Avatar
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    Default Upset with Tritronics

    A few days ago I posted something positive about TT. I take it all back. The tech referred me to Lion Co. who was supposed to have a TT Pro Control transmitter in stock.
    This morning i called to check on my order and was told it was on backorder. The rep said they were expecting more late next week. I cancelled the order.

    I called TT and asked about the status of the product. I was amazed at the answer. They were not taking any pre-orders because they didn't know if they would get any more of them. She wasn't sure that any more were going to be manufactored. They might have to wait until the Garmin replacement came out. An it was not even in production.

    I am upset with these folks. So if I can't keep my present one limping along all my wingers are useless. Way to not serve your clients TT/Garmin.
    Wayne Nutt
    Go Nutts with dog training

    HRCH Patton's Parker Co. Shadow "Shadow"
    HRCH Clineline Hijacker "Jack"
    HRCH Marks a Lot Midnight Hudson, SH "Hudson"-retired
    Castile Creek's Rawhide, SH "Rowdy"

  2. #2
    Senior Member yellow machine's Avatar
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    I stand by Dogtra products. Always a solid product and the best customer service I have come into contact with. Until Garmin decides what to manufacture and set prices (which will be through the roof) I am going DOGTRA!
    A cold nose feels good on a hot day.....
    Majestic Oaks Liberty Belle JH

  3. #3
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    Wayne - sorry for your misfortune. You pretty much just confirmed something I have been suspecting was going on for a while now. I'm getting some new wingers in the not to distant future and I see it's time to make the leap to dogtra. I was thinking buying more receivers since I already have a tri-tronic transmitter, but I dont think tri-tronics will be supporting it either when it dies.
    Southland Dixe's Hunter Boy, JH (Hunter)
    Triple J's Hotta Habanera Mo Betta, (Mo)
    Freezeland's Carbon Squared, (CC)

  4. #4

  5. #5
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    Gee, That sucks. Don

  6. #6
    Senior Member JDogger's Avatar
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    Have you considered having Collar Clinic re-condition your transmitter?
    One cannot reason someone out of something they were not reasoned into. - Jonathan Swift

  7. #7
    Senior Member Wayne Nutt's Avatar
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    Thanks Kieth. That was my next step, to start calling around including Collar Clinic.
    Wayne Nutt
    Go Nutts with dog training

    HRCH Patton's Parker Co. Shadow "Shadow"
    HRCH Clineline Hijacker "Jack"
    HRCH Marks a Lot Midnight Hudson, SH "Hudson"-retired
    Castile Creek's Rawhide, SH "Rowdy"

  8. #8
    Senior Member
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    We've found Collar Clinic to have great service. Good luck!

  9. #9
    Senior Member Keith Stroyan's Avatar
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    Another thumbs up for Collar Clinic from me. (I checked to see if they had new ones, but they didn't list them separately.)

  10. #10
    Junior Member
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    I ordered a reconditioned one from collar clinic yesterday, and they told me they had both new and reconditioned in stock. Hope that helps.

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