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Thread: I Need Computer HELP Please! gdg

  1. #1
    Senior Member Andy Carlson's Avatar
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    Default I Need Computer HELP Please! gdg

    First off, I am not a computer whiz and I now have a huge problem. Last night I tried to install a new version of Norton 360 on my computer. It un-installed all the Norton stuff on my computer and then would not install the new version. I talked with symantec support and we got it started but the installation failed twice. Now my computer is only on occassion even recognizing that the CD is in the computer. Is my computer dying or can this be fixed?

    Is there someway to re-set the computer back to before where I lost all my anti-virus stuff?

    Maybe to you computer savy people this is no big deal, but I am freaking out a little bit about this! I am at work so I can't try anything til I get home this afternoon but any help as to what I need to do to get Norton back onto my computer would be greatly appreciated.

    Thanks!!

    Andy
    Andy

    "You can't win until you are not afraid to lose."

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  2. #2
    Senior Member ErinsEdge's Avatar
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    Do you have windows XP because there is a restore point on there? I gave up on Norton and use free AVG and it works great. Maybe your CD rom is going-mine had to be cleaned out.
    Nancy P



    "We give dogs time we can spare, space we can spare and love we can spare. And in return, dogs give us their all. It's the best deal man has ever made." M.Facklam

  3. #3
    Senior Member Kevin WI's Avatar
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    Quote Originally Posted by ErinsEdge View Post
    Do you have windows XP because there is a restore point on there. I gave up on Norton and use free AVG and it works great.
    ditto to what she said.
    Muddy Waters Retriever Club

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  4. #4
    Senior Member Andy Carlson's Avatar
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    yes I have Windows XP. How do I go about finding where I do the restore point thing? I had tried looking at the control panel last night and did not have a clue where I needed to be.

    Thanks!

    Andy
    Andy

    "You can't win until you are not afraid to lose."

    Luckydux Cheese And Quackers CD MH - Briezy (7/20/99-4/4/14)
    Luckydux Drakehaven Hot Ticket*** - Ticket
    Luckydux Gave Her Momma Forty Quacks - Lizzie
    Luckydux Quacker Jaxx WC JH - Jaxxy
    Luckydux Graham Quacker WC JH -Graham
    Luckydux Penny In A Parking Lot - Penny

  5. #5
    Senior Member Kevin WI's Avatar
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    Click on the following:
    Start=>All Programs=>Accessories=>System Tools=>System Restore
    Muddy Waters Retriever Club

    Trails End Goldens




    ________________________________

    Proudly owned by:
    HR Montana's Golden Retrieves (11/20/99-8/28/07) Miss you sweetheart
    Quake's Tuckin for Cover (01/28/04 - 9/28/05) Hunt em up little buddy.
    HRCH Super Cell Eye of the Storm MH (01/07/06 - )
    Trails End Ms. October (09/14/08)

  6. #6
    Senior Member Lady Hunter's Avatar
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    Go to Start, Click on All Programs, Click on Accessories, Click on Systems Tools, Click on System Restore.. Choose your restore date.
    Lady Hunter

  7. #7
    Senior Member YardleyLabs's Avatar
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    If you are having problems reading the CD, you may also want to try to copy its contents to your hard drive and then install from the hard drive.

  8. #8
    Member TestDawg's Avatar
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    I had a similar problem recently when the puter was doing automatic updates... it would fail to install.
    I reformatted XP, tried again and the updates failed.
    As it turned out the hard drive was failing, I had it replaced before it completely failed and the tech was able to transfer most of the info to the new drive.
    Excellence is not a skill, it's an attitude.
    Ralph Marston

  9. #9
    Senior Member cgoeson's Avatar
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    You may want to take some canned air and blow out the CD drive. Also, if you just have a CD, it may be time for a new computer.
    Chris Goeson

    "Friends help you move, true friends help you move the bodies."

  10. #10
    Senior Member Bud's Avatar
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    I had a similar problem with Norton's a few years ago, and could not get help from there custom service, I switched to zone alarm.
    Terry "Bud" Cunningham
    Kankakee River HRC

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