First off, I am not a computer whiz and I now have a huge problem. Last night I tried to install a new version of Norton 360 on my computer. It un-installed all the Norton stuff on my computer and then would not install the new version. I talked with symantec support and we got it started but the installation failed twice. Now my computer is only on occassion even recognizing that the CD is in the computer. Is my computer dying or can this be fixed?
Is there someway to re-set the computer back to before where I lost all my anti-virus stuff?
Maybe to you computer savy people this is no big deal, but I am freaking out a little bit about this! I am at work so I can't try anything til I get home this afternoon but any help as to what I need to do to get Norton back onto my computer would be greatly appreciated.