Anyone know the name of the CEO at Bumper Boy? I'm so disgusted by their customer service that I'm gonna send a letter right to the top. It probably won't make a difference, but at least I know I said something.
Their customer service is absolutely horribl!!!. They take a ton of criticism on all of the forums, and it still doesn't make a difference. I've tried calling and sending emails to get a return authorization number for a repair, only to get no responses.
I know they don't open until 8a PST, and so I'll call right at 11a EST, and I immediately get the voicemail that says that they are experiencing higher then normal call volume. What a crock that is!
What really torques me is that I've caught them directly in lies on multiple occasions. That goof ball, Reed, has lied to me and I've caught him on more then one occasion.