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Thread: Bumper Boy Service

  1. #1
    Member
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    Jul 2004
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    Trenton, KY
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    Default Bumper Boy Service

    I have been having problems with my transmitter. So, I call Amy and she is sending me a new one, and is going to credit my account once I mail her the old one. You can not ask for better service then that.

    Danny
    Black Sage Retrievers

  2. #2
    Senior Member lablover's Avatar
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    Richmond, VA
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    Amy has turned around the poor customer service that BB was becoming known for. It's now top notch customer service.
    <--- Dooey, MH
    MHR Duckmates Fly Guy MH 05/17/94 - 07/17/08 "Flyboy"
    Candlewood Court Magician JH 1/31/02 - 8/2/12 "Magic Man"

    Richard

  3. #3
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    Amy and Tom are both on the ball. It's seem to be a lot better.

  4. #4
    Senior Member BIG DOG's Avatar
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    That is good to hear

  5. #5
    Member KC Steve's Avatar
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    Overland Park, KS
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    Default Warranty service for my deluxe 4-shooter

    Great Service Amy ,

    Sent my BB 4 shooter transmitter, receiver and charger in for upgrade and repair as required. (unit would not hold charge). Told Amy I was in a rush as we are in the middle of HT season and I needed back as soon as she could arrange. Original quote time was 2-3 weeks.

    I sent it out on April 2, received back today, April 19, turn around (including shipping ) just over 2 weeks. I am pleased with BB's pro-activeness and appreciate their understanding of my needs.

    Great job.

    Steve
    Quote to wife after dating several years....."The dogs were here when you got here and they will be here when you are long gone"

  6. #6
    Senior Member badbullgator's Avatar
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    Default

    I had a bit of a problem having my call and e-mail returned by Amy, but she came through and in fact when I didn't resopnd back the next day after she left me a message she left another saying she was going to go a head and take care of my problem.
    The service has gotten 100% better since Amy took over. Aaron was a very nice guy, but a lousy at service.
    Now they have a great product with great service!
    Views and opinions expressed herein by Badbullgator do not necessarily represent the policies or position of RTF. RTF and all of it's subsidiaries can not be held liable for the off centered humor and politically incorrect comments of the author.
    Corey Burke

  7. #7
    Member KC Steve's Avatar
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    Amy was prompt in returning my various emails, we never talked by phone but then again never needed to.

    Steve
    Quote to wife after dating several years....."The dogs were here when you got here and they will be here when you are long gone"

  8. #8
    Member swamprat II's Avatar
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    I had nothing but great service from them since they changed over. I hope that other turd is in jail!!!
    Keep the shotgun barrel warm & the dog's feet wet. www.stricklandskennels.com

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