Drs Foster and Smith Pro Plan email???
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Thread: Drs Foster and Smith Pro Plan email???

  1. #1
    Senior Member captainjack's Avatar
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    Default Drs Foster and Smith Pro Plan email???

    Anyone get their order filled?

    They canceled my order for 10 bags and emailed a $50 gift certificate. Not an even trade.
    Glen Guider, GA
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  3. #2
    Senior Member Rainmaker's Avatar
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    Yes, everyone I know getting the same email. And I think it is total bullcrap. I missed my Subscribed and Save price with Amazon for this month because I went with their sale, so now it's costing me more than their pathetic $50 gift certifcate to get my usual number of bags this month. They can shove their gift certificate, I won't shop with them again. Hope they enjoy losing my vaccine and prescription business. I tried posting on their wall but of course, they are not allowing that. I contacted their customer service to let them know what I thought of their crappy deal.
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  4. #3
    Senior Member Don Smith's Avatar
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    I got the email a couple of minutes ago, but yesterday, I got a shipment confirmation email for 18 bags of Pro Plan Sport Performance and 1 bag of Purina Pro Plan Focus Large Breed Puppy, exactly what I ordered. UPS tracking shows a delivery of Monday, Jan. 7. So, I'm hoping that's good. How could they think that consumers would not jump all over a 40% off offer?
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  6. #4
    Administrator Vicky Trainor's Avatar
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    I got my order yesterday. Guess that is why I didn't get the email.
    Vicky
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  7. #5
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    They canceled mine also, sent a 25 dollar gift certificate.....

  8. #6
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    Smart and stupid marketing at the same time.
    Offer a huge discount on a good and well used product.
    Get a lot of responses which requires e mail addresses of potential customers.
    Ad all of these e mails to the robot and spam auto sends.
    Send the "I'm sorry" e mail out on Friday afternoon after the close of business to discourage and minimize discussions like this.
    It was my first, and last , order from F&S.
    Sorry guys, stupid games, stupid prizes.
    MP
    The pain of regret is much worse than the pain of hard work.

  9. #7
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    Cancelled my order as well.....Not good PR

  10. #8
    Senior Member Rob DeHaven's Avatar
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    I got the email with the gift certificate but nothing about my order being cancelled.
    Three D Retrievers

  11. #9
    Senior Member Gerald Kelley's Avatar
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    I ordered 4 bags or Pro plan and received it yesterday.

  12. #10
    Senior Member Don Smith's Avatar
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    From what I understand, some customers are being sent the wrong product. According to both F&S and UPS, my 19 bags will be delivered Monday. I guess I'll find out then. Curiously, I also got the $50 gift certificate email.
    HRCH Meglyn's Maramaxx Daisycutter MH-30 (Daisy)
    SHR Meglyn's Eye on the Prize JH (Molly)
    Meglyn's Timbrhuntn ValleyGirl (Lilly)
    Meglyn's Prime Time to Leave Me Lucille SH (Lucy)
    Meglyn's Lionheart MH (Little Guy)
    Meglyn-Firemark's I am NOT a Lab SH (Goldie)
    Meglyn's Lil Miss Sureshot SH CGCA(Annie)
    In memory of Chevy, HR Meglyn's Silverado Slim SH, July 20, 2006, HR Meglyn's Blue Ridge Belle MH, July 19, 2008 and HRCH Meglyn's Honest Abe MH, Aug 9, 2014.

    www.meglynretrievers.com

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