"Well" it all started about the first week of november when after only using it 3 months the hinge broke likely due to a jammed cartridge. I sent it in for repair and waited untill the new year to give them a call to see if I could get a tracking number etc to find it as I thought that it was lost. The guy on the phone told me that they had been shut down for 3-4 weeks around Christmas and that they would get to it right away, so thinking that they may have been busy the months before christmas I relaxed. I waited untill february to give them another call to see that the deal was to hear "it's fixed but sitting on the shelf", it seems that he had to make a special trip to the post office because his postal pick-up service did'nt ship to Canada. I'm starting to get :evil: bye then, but bite my tounge as nothing was to be gained by :twisted: . Now it's march when I started this thread and give them yet another call to hear "I shipped it yesturady" translation: "OPPS I frogot better mail it today" :twisted: Now it's going for the second week of April and still no launcher :twisted: , I'm at the end of my rope! The kicker is I'm mad because this is such bad business not because I've needed it badly for training!
