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As pointed out by Chris, myself, and others it is best to wait for the facts before spouting misinformation due to an internet rumor. This is the e-mail I just recieved (I am sure many others got it as well).
Dear Mr. Burke,
In response to your recent call to our Office of Consumer Affairs, we would like to share additional information regarding this issue. In recent days, Purina learned about the unfortunate deaths of two dogs in the Huntsville, Texas, area. Concerns were raised about the possible link between consumption of Purina's Beneful dry dog food and the deaths of the two dogs. Purina takes these matters seriously, and initiated a thorough investigation. Purina's quality testing, including testing at independent laboratories, confirm the safety and efficacy of our products and confirm that the two dogs' unfortunate deaths were unrelated to our product.
Importantly, one of the Huntsville, Texas, consumers also requested product testing through her veterinarian. The veterinarian submitted a sample of product to the Texas Veterinary Medical Diagnostic Laboratory for aflatoxin analysis. We received confirmation from the consumer's veterinarian late Monday, Feb. 5, that the results for aflatoxin were negative.
Additionally, we have conducted physical inspections and analytical testing, all of which confirm that our Beneful dry dog food products are safe, and meet all quality assurance specifications. Purina initiated the testing, which was conducted by an independent third party analytical laboratory, as part of its investigation related to the two Huntsville consumer contacts. As soon as we could contact the consumers to verify product code and packaging information, we secured finished product from our factories with the same production run and date code as the products in question and submitted the samples for testing. We received test results for the samples late Monday, Feb. 5, and the results confirmed the safety and quality of the products made at our factories. More specifically, the samples showed no presence of aflatoxin.
Because the quality and safety of our products and the trust of our consumers are top priorities, Purina took additional steps, including visiting the store in Huntsville, Texas, to confirm the quality of product at retail. We obtained additional samples for any available product matching date codes and production runs related to these consumer contacts. We then submitted samples of the product for analytical testing, which also showed no presence of aflatoxin.
We at Purina are saddened to hear of the loss of these consumers' pets and appreciate the opportunity to investigate and demonstrate how seriously we take matters of this kind. We stand firmly behind the high quality of our products and reassure consumers that they can continue to feed Purina products with total confidence.
Again, thank you for contacting us with your concerns. Should you have additional questions, please feel free to contact us via our toll-free number, 1-888-BENEFUL (M-F, 7am - 7pm CT) or through the contact us page on www.beneful.com.
Sincerely,
The Beneful Team
Dear Mr. Burke,
In response to your recent call to our Office of Consumer Affairs, we would like to share additional information regarding this issue. In recent days, Purina learned about the unfortunate deaths of two dogs in the Huntsville, Texas, area. Concerns were raised about the possible link between consumption of Purina's Beneful dry dog food and the deaths of the two dogs. Purina takes these matters seriously, and initiated a thorough investigation. Purina's quality testing, including testing at independent laboratories, confirm the safety and efficacy of our products and confirm that the two dogs' unfortunate deaths were unrelated to our product.
Importantly, one of the Huntsville, Texas, consumers also requested product testing through her veterinarian. The veterinarian submitted a sample of product to the Texas Veterinary Medical Diagnostic Laboratory for aflatoxin analysis. We received confirmation from the consumer's veterinarian late Monday, Feb. 5, that the results for aflatoxin were negative.
Additionally, we have conducted physical inspections and analytical testing, all of which confirm that our Beneful dry dog food products are safe, and meet all quality assurance specifications. Purina initiated the testing, which was conducted by an independent third party analytical laboratory, as part of its investigation related to the two Huntsville consumer contacts. As soon as we could contact the consumers to verify product code and packaging information, we secured finished product from our factories with the same production run and date code as the products in question and submitted the samples for testing. We received test results for the samples late Monday, Feb. 5, and the results confirmed the safety and quality of the products made at our factories. More specifically, the samples showed no presence of aflatoxin.
Because the quality and safety of our products and the trust of our consumers are top priorities, Purina took additional steps, including visiting the store in Huntsville, Texas, to confirm the quality of product at retail. We obtained additional samples for any available product matching date codes and production runs related to these consumer contacts. We then submitted samples of the product for analytical testing, which also showed no presence of aflatoxin.
We at Purina are saddened to hear of the loss of these consumers' pets and appreciate the opportunity to investigate and demonstrate how seriously we take matters of this kind. We stand firmly behind the high quality of our products and reassure consumers that they can continue to feed Purina products with total confidence.
Again, thank you for contacting us with your concerns. Should you have additional questions, please feel free to contact us via our toll-free number, 1-888-BENEFUL (M-F, 7am - 7pm CT) or through the contact us page on www.beneful.com.
Sincerely,
The Beneful Team
