I have a pro 500 Tri Tronics collar. The metal prongs on the collar ,where the charger plugs in snapped. Who is the best at fixing these collars, at the best price of course. I don,t need a real fast turn around still tons of snow here.
I had an older model of the Pro 500 given to me by a VERY generous member of this forum (Thanks Buddy!). I called Tri-Tronics to inquire about a repair, and they told me that they swap out the old units for the newer models if you send them back for repair to Tri-Tronics. I sent mine in, and I received a brandy-new model! I would suggest calling them first.
send it back to tri tronics and they should upgrade your pro 500 to the 500 xl. the pro was a updated to this model, have sent two back and they were upgraded for 125.00. xl model has push button turn on @ the collar and new charging ports. 8)