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Discussion Starter · #1 ·
Ok, I am trying to get my Tri-tronics collar back into commission. I have not used it in about six months due to having both dogs in training. During this time I have not charged it.

So I hook up chargers to both remote and collar.

When I look at collar light, it starts off solid red and then quickly starts rapidly blinking.

I called Tri-tronics on the problem and the lady I spoke with was rather dry and just plain rude if you ask me. She said I have to get the collar fixed which would cost app. $130.

Does this sound right?
 

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Ken:

Before I paid $130 I'd try a replacement battery for both collar and transmitter. They are very easy to replace. Call Dogs Afield and order replacements (~$30) and put them in. If you can turn a phillips head screwdriver you can do this.

John

PS...If you don't want to mess with it I think Collar Clinic would be cheaper and I definitely recommend them.
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Ken:

Im going to assume its not under warranty? And ya those tri tronic reps can be a lil rude.... John is right on the dogsafield and ive heard nothing but good things about collar clinic.... You might also try cabelas if you want to replace it your self... Im not sure wat all they have but when i was up there i saw some replacement parts.. You could probably call them and find out
 

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Discussion Starter · #5 ·
JC said:
Ken:

Im going to assume its not under warranty? And ya those tri tronic reps can be a lil rude.... John is right on the dogsafield and ive heard nothing but good things about collar clinic.... You might also try cabelas if you want to replace it your self... Im not sure wat all they have but when i was up there i saw some replacement parts.. You could probably call them and find out
I have had the collar about 4 years now, so I assume it's not under warranty.
 

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Ken, it sounds like it is a Pro series collar? Here is the bad news, there are a couple components in the collar that need to stay under constant charge. Once these components loose all there charge, they will not recharge and need to be replaced. Replacing the battery does no good. If you know how to use a volt meter you can check either battery.
Did you talk to Tech Support?
Sometimes the interal programing can get screwed up, to reboot this, unplug the battery for 15 minutes.
For the TT Pro Series, it is really important (states this in the manual), that the batteries are charged at least once a month.
I would hate to hear that TT's tech support is slipping, it is about the only thing they have that was better than all the other good collar companies.
 

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I've tried taking mine apart and unplugging the battery pack from the collar and letting it sit to reset it, full recharge and that worked for me. I'd give it a try. Also, collar clinic seems to have great customer service and they also have a flat fee program. Their turn around time is pretty good also.
 

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that the batteries are charged at least once a month
Hate to say it, but that is the problem. Have dealt with this. Some microcircuitry in the collar goes bad if it is without a charge for too long.
Got to send it in and have the brains replaced. Replacing the battery will not do it. Kinda like having the bios going dead on a PC.
 

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JC said:
Ken:

.... John is right on the dogsafield and ive heard nothing but good things about collar clinic....
I had 3 collars worked on by collar clinic and was very happy with their work. They replaced batteries in both transmitter and receiver.
 

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Dave and I used to use Tri Tronics ( we switched to a Dogtra 2 dog system last month) and I always sent my collars to Collar Clinic to be repaired. We actually bought our first reconditioned collar from there. I have always had good service, quick turn around and great customer service from them.
 

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Discussion Starter · #17 ·
Gerard Rozas said:
that the batteries are charged at least once a month
Hate to say it, but that is the problem. Have dealt with this. Some microcircuitry in the collar goes bad if it is without a charge for too long.
Got to send it in and have the brains replaced. Replacing the battery will not do it. Kinda like having the bios going dead on a PC.
Ok, CC says they will give me $100-150 for my Flyway trade in. I am thinking about getting the new G2 Pro 500 but the product review has me worried.

What is the deal with these collars? Are they good or not? Should I go with the old Pro 500?

I would rather trade in my Flyway and spend more up front for a new collar than spend $125 on an old one.
 

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W Knight said:
John

I just got off the phone with dogs afield and they said batteries were a tritronic's item only.

Help

White Knight

Verdell:

Sorry...I thought it came from Dogs Afield, but I may have gotten it from Lion Country

According to the web site the order codes are PBR and PBT for Pro series batteries. They were more expensive than I remembered $18 for collar and $30 for transmitter.
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When my Pro 500 went dead about a year ago (about 6 months out of warranty) I talked to Tritronics and found out that I could either have it repaired for around $130 or I could upgrade to a brand new Pro 500XL for $190 with a new 2 year warranty. You might see if they are still offereing a similar deal.
 

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Ken Guthrie said:
Gerard Rozas said:
that the batteries are charged at least once a month
Hate to say it, but that is the problem. Have dealt with this. Some microcircuitry in the collar goes bad if it is without a charge for too long.
Got to send it in and have the brains replaced. Replacing the battery will not do it. Kinda like having the bios going dead on a PC.
Ok, CC says they will give me $100-150 for my Flyway trade in. I am thinking about getting the new G2 Pro 500 but the product review has me worried.

What is the deal with these collars? Are they good or not? Should I go with the old Pro 500?

I would rather trade in my Flyway and spend more up front for a new collar than spend $125 on an old one.
Ken,

I love my G2, I've had it for over 3 weeks and use it everyday and haven't had a problem yet. It stays turned on from the first thing in the morning til last thing in the evening.

Angie
 
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