Tritronics was purchased by Garmin, and some of us were concerned about how the company might change. Historically, I've had great customer service from Tritronics.
I use the Sport Combo G3, that has a vertical dial on the face. Lately, the clip that registers the dial movement isn't as crisp and accurate. There are times I need to look down to confirm what setting I've turned the unit to when I adjust it with one hand.
Now this unit is 3 years old, and I said to them go through the unit and make sure it is working fine in all ways. The estimated cost was $65. I mailed the unit on Monday, and was told they would receive it yesterday, Thursday.
I received the unit today, and they gave me an entire new transmitter. At the bottom of the sales order was the following-
Replaced the entire transmitter
Your transmitter has six month repair warranty.
We know you have a choice. Thank you for choosing
Tritronics.
Michael
I use the Sport Combo G3, that has a vertical dial on the face. Lately, the clip that registers the dial movement isn't as crisp and accurate. There are times I need to look down to confirm what setting I've turned the unit to when I adjust it with one hand.
Now this unit is 3 years old, and I said to them go through the unit and make sure it is working fine in all ways. The estimated cost was $65. I mailed the unit on Monday, and was told they would receive it yesterday, Thursday.
I received the unit today, and they gave me an entire new transmitter. At the bottom of the sales order was the following-
Replaced the entire transmitter
Your transmitter has six month repair warranty.
We know you have a choice. Thank you for choosing
Tritronics.
Michael
