google is a wonderful thing

http://www.sportdog.com/Support/Warranty.aspx

If bought within 30 days, retail store, otherwise back to sportdog

 

A friend of mine had an issue with a sportdog receiver. He called SD and they sent him a new one even before he returned the defective one. Great customer service. just wish it was as reli8able as my tri tronics.

 

I had a similar issue with sport dog and since I didnt have my receipt or register the product with sport dog they were willing to sell me the parts but were not willing to cover it under the warranty. Lesson learned I bought a tritronics registered it and filed the receipt.

Definately not bashing sportdog just giving the OP some heads up in case things arnt in order.

Jim

 

I used to have a Sport Dog collar, and their customer service is great. Unfortunately, in one year of having the collar, I had to deal with customer service on either 4 or 5 different problems. I finally got rid of it and got a tri-tronics. Haven't been disappointed yet. But yes....SportDog does have good customer service.

 

....SportDog does have good customer service.

I hear they get lots of work;-)






.

 

My Sportdog is in iowa. I live in wisconsin. Just saying.

 

The intensity dial on my SD transmitter broke off. They had a brand new transmitter to me by the next day, and Im up in Canada. So just give them a call!

 

Get the new collar...put it up for sale...take what you can get...buy a tri tronics collar with the proceeds. That is what I did and I'm very happy with my purchase.
Now I just need to scrape the sport dog sticker off my truck window.


Caveat Emptor regards,