Here’s my response from Eukanuba Consumer Care a couple of days ago, they don’t seem to be too pleased with Chewy informing customers that the 30/20 product is unavailable/discontinued...
Hello,
Thank you for taking the time to contact us. It has come to our attention that there has been a miscommunication from Chewy regarding the Eukanuba 30/20. A message went out stating that this diet was discontinued and to contact Eukanuba regarding an alternate diet recommendation.
Recently the Premium Performance line has been optimized and we have added additional diets to the Premium Performance line. We are still producing the Eukanuba 30/20, however the former UPC was discontinued and the name is now Eukanuba Sport 30/20. We are currently working with Chewy regarding the previous messaging and to have the Eukanuba Sport 30/20 listed on their website for purchase. We sincerely apologize for any confusion regarding the Eukanuba Sport 30/20.
The updated packaging is indicative of the formula optimization. Each diet is evaluated and formulated by a team of veterinary nutritionists and professionals with years of experience in pet nutrition. Changes in our formulations will occur as science and ingredients are updated. Any change is not taken lightly, it is reviewed by our veterinary team and is implemented based on the information from our research. The formula optimization is to best suit the needs of the pets for which they are intended. I have included information below comparing the changes.
Previous Packaging ( image did not transfer)
Previous Guaranteed Analysis: Crude Protein, minimum 30.0%; Crude Fat, minimum 20.0%; Crude Fiber, maximum 4.0%; Moisture, maximum 10.0%; Calcium, minimum 1.1%; Vitamin E, minimum 140 IU/kg; L-Carnitine, minimum 40 mg/kg*; Docosahexaenoic Acid, minimum 0.1%*; Omega-6 Fatty Acids, minimum 2.6%*; Omega-3 Fatty Acids, minimum 0.45%*; Glucosamine, minimum 375 mg/kg*; Chondroitin Sulfate, minimum 35 mg/kg*. *Not recognized as an essential nutrient by the AAFCO Dog Food Nutrient Profiles.
Previous Ingredients: Chicken, Chicken By-Product Meal (source of Chondroitin Sulfate and Glucosamine), Corn Meal, Brewers Rice, Ground Whole Grain Sorghum, Chicken Fat (preserved with mixed Tocopherols, a source of Vitamin E), Dried Beet Pulp, Natural Flavor, Fish Meal (source of fish oil), Dried Egg Product, Fish Oil (preserved with mixed Tocopherols, a source of Vitamin E), Brewers Dried Yeast, Potassium Chloride, Fructooligosaccharides, Salt, Sodium Hexametaphosphate, Choline Chloride, Minerals (Ferrous Sulfate, Zinc Oxide, Manganese Sulfate, Copper Sulfate, Manganous Oxide, Potassium Iodide), Calcium Carbonate, Vitamins (Ascorbic Acid, Vitamin A Acetate, Calcium Pantothenate, Biotin, Thiamine Mononitrate (source of vitamin B1), Vitamin B12 Supplement, Niacin, Riboflavin Supplement (source of vitamin B2), Inositol, Pyridoxine Hydrochloride (source of vitamin B6), Vitamin D3 Supplement, Folic Acid), DL-Methionine, Vitamin E Supplement, L-Carnitine, Beta-Carotene, Rosemary Extract
Previous Calories/ Cup:380
Current Packaging ( image did not transfer)
Current Guaranteed Analysis: Crude Protein (min.) 30.0%, Crude Fat (min.) 20.0%, Crude Fiber (max.) 4.1%, Moisture (max.) 10.0%, Leucine (min.) 1.74%, Methionine (min.) 0.5%, Eicosapentaenoic Acid (EPA) (min.) 0.17%, Docosahexaenoic Acid (DHA) (min.) 0.08%, Vitamin E (min.) 490 IU/kg, Ascorbic acid* (min.) 240 mg/kg, Lutein* (min.) 14 mg/kg, Beta-carotene* (min.) 2 mg/kg, Glucosamine* (min.) 500 mg/kg, Chondroitin sulfate* (min.) 4 mg/kg.
Current Ingredients: Chicken by-product meal, corn, brewers rice, chicken fat, wheat gluten, corn gluten meal, natural flavors, dried plain beet pulp, pea fiber, fish oil, vegetable oil, sodium silico aluminate, calcium carbonate, potassium chloride, powdered psyllium seed husk, sodium hexametaphosphate, salt, monocalcium phosphate, marigold extract (Tagetes erecta L.), hydrolyzed yeast, choline chloride, vitamins [DL-alpha tocopherol acetate (source of vitamin E), L-ascorbyl-2-polyphosphate (source of vitamin C), biotin, D-calcium pantothenate, vitamin A acetate, pyridoxine hydrochloride (vitamin B6), niacin supplement, folic acid, thiamine mononitrate (vitamin B1), vitamin B12 supplement, riboflavin supplement, vitamin D3 supplement], taurine, glucosamine hydrochloride, DL-methionine, magnesium oxide, trace minerals [zinc oxide, ferrous sulfate, copper sulfate, sodium selenite, calcium iodate], L-carnitine, chondroitin sulfate, carotene, rosemary extract, preserved with mixed tocopherols and citric acid.
Current Calories/Cup: 447
Please let me know if you have further questions and thank you for choosing Eukanuba.
Regards,
Mandy
Corporate Affairs
Technical Services Veterinary Technician
Tel: 1-888-385-2682
Email:
Eukanuba.consumer.care@effem.com
Eukanuba
500 Fountain Lakes Blvd, Suite 100,
St. Charles, MO,
63301
USA